CoachAmerica! Leading the way to financial excellence and independance

Introduction
We value your privacy. As a customer of CoachAmerica, we want to assure you that your private personal information is kept private and only shared with those companies authorized by you or required by law. This document explains our Privacy Policy and why we ask for the type of information we ask for and is our promise to you that we will keep your personal information private.

Collection of Information
The provision of financial counseling services requires you to provide a lot of private information. For example, in order to provide you with the best service for your needs, we will need detailed financial information. We may also obtain information from a credit-reporting agency or from other third parties.

Protecting Your Information
We protect your private personal information according to established industry standards and procedures. We maintain safeguards that comply with state and federal law. We restrict access to your private personal information to those employees and third parties who need to know the information to provide the services you have requested. We prohibit our employees and agents from giving information about you to anyone in a manner that would violate any applicable law or this privacy policy.

CoachAmerica does not share private personal information with any non-affiliated third parties.
We share such information only as permitted by federal and state law and only with those persons necessary to provide the services you have requested, such as submitting information to third party financial advisors, accountants or attorneys. It is possible CoachAmerica may use outside service providers to help us provide you with services you have requested. Before providing information to our service providers, we enter into contractual agreements prohibiting them from disclosing or using the information other than for the purpose for which it was disclosed to them.
At CoachAmerica, we value your privacy and will make every effort to protect your privacy. If you have any questions or comments regarding this privacy statement, please contact CoachAmerica at 888-997-8284.

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CODE OF ETHICS

CoachAmerica believes and upholds a standard of Financial Coaching that designs an alliance between our Coaches and the student. This relationship empowers the student to expand their horizons and to stretch themselves beyond their self-imposed limits. We use our skills to guide the student to think innovatively and resourcefully. Coaching is an ongoing professional relationship that channels students to achieve extraordinary results in their life, career, business, and future endeavors. Our style of coaching focuses on the student's present situation, to render feedback, and encourage accountability on the road to their personal goals. It is our mission to inspire students to take control of their own financial health!

We believe the student is aware of his or her answers to the challenges they may go through, even if the answers may be concealed from them.

General Principles

As Coaches and Principals of CoachAmerica, we are morally obliged to:

Encourage, guide and allow students to take ownership of their creativity to achieve their personal needs.
Provide backup support via phone and e-mail as well as consistently holding the student accountable for personal growth and future learning.
Always conduct ourselves with the highest levels of ethics, integrity, accountability and responsibility.
Guide students to the best of the Coach's ability to succeed in the areas of the issue at hand.
Comply with the original agreements made with the students, per written contract.
Represent sincere levels of status, title, competence and experience when working with students, or on their behalf.
Treat all students and potential students with dignity, confidentiality and respect.

Relations of Professional Coach to the Student

Coaches are here to guide the success of the student. Coaches are not financial advisors. As financial Coaches we follow a curriculum and the needs of the students.
A Coach or any Principal shall not use, directly or indirectly, any student's information in any way, which would violate the confidence of the Coach/student relationship.
A Coach or any Principal may not share or sell confidential data in an inappropriate manner.
A Coach or any Principal cannot divulge information received in confidence, unless to provide or fulfill the original agreement, or as required by law.
A Coach shall act justly and fairly toward vendors and independent contractors, recommending services and products that may be used for the betterment of the student.
A Coach will have the need to obtain information from the student that may have a bearing on the performance and Coach/student relationship, such as the student being under the care of a healer, licensed physician, therapist or psychiatrist or mind altering drugs. Through this knowledge the Coach or Principal must act in a manner of confidentiality.
The Coach will never knowingly mislead or misrepresent any information provided.

Relations of Principals to Each Other

Any Coach or any Principal of the company may not attempt to injure the reputation of another, under any circumstances.
Coaches and Principals shall freely give credit for works done by others to whom the credit is due and shall refrain from knowingly accepting credit rightfully due to another person.
Coaches and Principals shall endeavor to cooperate with others in the profession and encourage the ethical distribution of all knowledge.
Coaches and Principals with insight and time to provide shall give fellow Coaches and Principals the respect and insight of knowledge or ideas to further the knowledge of the group.
Coaches and Principals will speak in a professional and uplifting manner to encourage growth and production of the company as a whole.

Conflict of Interest

Each Coach shall avoid at all times actual or apparent conflicts of interest between the Coach and the student. A conflict of interest occurs when a student's private interest is different from the interest of CoachAmerica. If this occurs, the Coach will bring any pertinent information to the attention of the President of CoachAmerica or their designee..
A Coach will earnestly try to communicate to the student in a manner that reduces the potential for conflict, i.e., religion, race, political stance, sexual orientation etc.
Any sales of products or future endeavors that are promoted by the Coach shall be pre-approved by the Principals of CoachAmerica. The sale of any service must be for the betterment of the student and their success in the future according to their personal needs, and full disclosure will be made of any interest (financial or otherwise) that the Coach may have in the transaction.

Duty to the Profession and of the Profession

Each Coach shall act at all times in good faith, responsibility, competence and diligence, with honesty, integrity, and with due care, without misrepresenting material facts or allowing any person's judgment to be subordinated.
A Coach shall hold all corporate, conversations, materials and gathered information with the highest regard and confidentiality. Upon leaving the organization, such information shall not or will not be disclosed for any and all purposes, unless required by law.

Change in Waivers of the Code of Ethics

With regard to any Principal or by the Board of Directors, the Code of Ethics may and can be altered to represent the needs of the current business.

Pledge of Ethics

In our roles as Coaches, Principals and Owners of CoachAmerica, it is our duty to uphold all Ethical Standards, and to perform our duties at the highest levels of integrity. It is our goal to foster the development of our student's confidence, fluency, personal tools and technical/logistical strategies they need to reach their self-stated goals for long-term financial stability and independence! Honesty, professionalism, and ethical behavior with our students and as a team are the cornerstones of our reputation and keys to our present and future business success. We, the Coaches and Principals of CoachAmerica will abide by all previously stated requirements. If we do not uphold the Code of Ethics, CoachAmerica has the right to hold the Coach accountable and has the right to terminate services.

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